UPOU to Launch Four-Year Project on Advanced Chatbot Ecosystem for Student Support
FICS News (JR)2025-12-17T08:47:10+00:00The University of the Philippines Open University (UPOU) is set to implement a major four-year research and development initiative titled “Advanced Chatbot Ecosystem for Comprehensive Student Support and Learning Experience in Higher Education.” The project aims to strengthen student and staff support services through a practical, user-centered, and sustainable AI-driven chatbot system. Led by Dr. Reinald Adrian Pugoy from the Faculty of Information and Communication Studies (FICS) with Dr. Ria Mae Borromeo also from FICS, and Ms. Rhea Subong-Espina from the University of the Philippines Visayas, the research team brings together expertise in artificial intelligence, academic services, and user [...]



